Previous incidents
Pharmetika is down
Resolved Oct 31 at 02:35pm CST
Pharmetika recovered.
1 previous update
Faxes - incoming faxes failing
Resolved Oct 28 at 01:53pm CST
Fax services have been restored. We are asking our carrier for a root cause and will be evaluating mitigation steps.
1 previous update
Pharmetika is down
Resolved Oct 16 at 12:43am CST
Pharmetika recovered.
1 previous update
Pharmetika is down
Resolved Oct 13 at 08:49pm CST
Pharmetika recovered.
1 previous update
Pharmetika is down
Resolved Oct 13 at 03:58pm CST
Pharmetika recovered.
1 previous update
Pharmetika is down
Resolved Oct 08 at 11:28am CST
Pharmetika recovered.
1 previous update
uploading files feature temporary have issues due service provider outage
Resolved Oct 07 at 01:59pm CST
The uploading files feature is temporarily unavailable due to an outage at our service provider, AWS. We apologize for the inconvenience and will provide an update as soon as the issue is resolved.
Some services are down
Resolved Sep 19 at 02:15pm CST
Services have been restored after a 5 minute database outage
Some services are down
Resolved Sep 15 at 05:35pm CST
Services are coming back online after a 10 minute outage. We are investigating the root cause
1 previous update
Degraded performance
Resolved Sep 12 at 10:38pm CST
2 of our nodes are currently experiencing issues. For development/sandbox systems: there may be 30 minutes of downtime while we repair these nodes.
Production systems are unaffected by this issue.
Poor performance/issues saving
Resolved Sep 11 at 10:59am CST
Database issues are causing slow performance and users are having trouble saving some data. The issue is intermittent.
We have opened an escalated ticket and continue to monitor this
Pharmetika is down
Resolved Sep 06 at 04:16pm CST
Services are currently degraded. The root cause has been identified and we plan to update our cluster configuration at 8:30PM EST/5:30PM PST.
4 previous updates