Incidents | Pharmetika Incidents reported on status page for Pharmetika https://status.pharmetika.com/ en Pharmetika is down https://status.pharmetika.com/incident/774888 Wed, 26 Nov 2025 23:29:45 -0000 https://status.pharmetika.com/incident/774888#bd4c46a040f68d0a73d23a510e95536f5dd203dde2c79e1dd2c9bbd866fcf46d Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/774888 Wed, 26 Nov 2025 23:19:25 -0000 https://status.pharmetika.com/incident/774888#e12ad81573637893e576cda99cbd1fa92f3f8af9b4142eeeb40b45f010ad755a Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/749018 Wed, 22 Oct 2025 08:03:57 -0000 https://status.pharmetika.com/incident/749018#e6bd41675f073953ea24d902e635f77dc8f843ffc180666ef2106f0d223d74ea Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/749018 Wed, 22 Oct 2025 06:11:58 -0000 https://status.pharmetika.com/incident/749018#a6de3461f4def82dfe29281300b4875dcb5f6bcfef78530df101b85fa0afc221 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/749018 Wed, 22 Oct 2025 06:09:53 -0000 https://status.pharmetika.com/incident/749018#f76efc8a75e254bbcf45679631afb315b51bddcae2d58e66341fd8ef7449c9b6 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/749018 Wed, 22 Oct 2025 06:06:08 -0000 https://status.pharmetika.com/incident/749018#5c07352c307431f75cbdf0c6d0dc05c0a9d9bc9594d5a74fab5866ae988f2a94 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/731091 Wed, 24 Sep 2025 12:10:42 -0000 https://status.pharmetika.com/incident/731091#19df2843f86684e69e0b461e1273af1d91311e11b2e0de207e162e73d4e2c7c6 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/731091 Wed, 24 Sep 2025 12:06:36 -0000 https://status.pharmetika.com/incident/731091#896f00875f3342ed5953ca430ad78be45ff52e2cc86df29a4ec1f273c902ff0e Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/731091 Wed, 24 Sep 2025 11:37:54 -0000 https://status.pharmetika.com/incident/731091#bf7f4ba4b700035e83f7cffc1153e0e21e8e0e65957aa78b5fb37f6347eb676f Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/731091 Wed, 24 Sep 2025 11:33:32 -0000 https://status.pharmetika.com/incident/731091#fa80d3b8a5b11ca7fa20b92f25927188dcec185165a6917fea3613f8b4554f3e Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/615542 Mon, 07 Jul 2025 13:31:58 -0000 https://status.pharmetika.com/incident/615542#0d618d9ae32a6e9c82aeb1915d937fd6fc71831bab0bb01d286232f0486ad122 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/615542 Mon, 07 Jul 2025 13:28:23 -0000 https://status.pharmetika.com/incident/615542#af13a68addc91523f62dbd5921a2369d9f784e5415e5cfdb3abb3b8c428387ed Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/594311 Fri, 30 May 2025 19:14:01 -0000 https://status.pharmetika.com/incident/594311#151d2e257802766d66aabb504fa44407910fd4e64bcbcf2c178e3830b5a147fd Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/594311 Fri, 30 May 2025 19:10:03 -0000 https://status.pharmetika.com/incident/594311#f008e9075124d4fe8fe7ed1afb6cca168deefa58eafb3720ea7e25cb9d2a4d52 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/563048 Tue, 13 May 2025 21:25:39 -0000 https://status.pharmetika.com/incident/563048#1b46286e7b1122086fce3145df4b02e3a52d4abf55bdbfc870e7179224253c5b Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/563048 Tue, 13 May 2025 21:21:38 -0000 https://status.pharmetika.com/incident/563048#b0a46050aed9f37e45a9f7a33f4bfbadd8a1758de8b3bb177152adcb9bc22d24 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/558900 Thu, 08 May 2025 21:38:07 -0000 https://status.pharmetika.com/incident/558900#a0bab8a789a4495992710206137fb0a95a3c3e3682c33472c2299e61fc2bfaec Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/558900 Thu, 08 May 2025 21:34:32 -0000 https://status.pharmetika.com/incident/558900#2f2956ae72cfff7dd4c20ad60292e070abea4802456559062785e72f03c6b932 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/551768 Fri, 25 Apr 2025 14:39:10 -0000 https://status.pharmetika.com/incident/551768#03d4eb25e54d0b325c26f3e383fa1a4897c07cc805ac60cdd0e9779d235eafed Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/551768 Fri, 25 Apr 2025 14:35:59 -0000 https://status.pharmetika.com/incident/551768#0c4603400b9e0eecbae138a8f2609a8ce20508f15c2a3daafbc06f26ae05c139 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/547373 Fri, 18 Apr 2025 15:14:16 -0000 https://status.pharmetika.com/incident/547373#682e16a8e75deb60d97dd46ada96500b2f3f640ce602706e4361602ca1d330c1 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/547373 Fri, 18 Apr 2025 15:12:25 -0000 https://status.pharmetika.com/incident/547373#00f8188c76795bd68f03d63417b60837bc2b48c11e190ecfb7ba17003e4e837c Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/544586 Sun, 13 Apr 2025 15:55:14 -0000 https://status.pharmetika.com/incident/544586#2234d527f73bbda4631751591d985f6b880a6feaa251aceebe06fcd0f886deb9 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/544586 Sun, 13 Apr 2025 15:51:19 -0000 https://status.pharmetika.com/incident/544586#d87a136a26448c04c65e8c44181d93a076e3b4357bf3429870fc0d0e23e729f9 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/542941 Thu, 10 Apr 2025 11:09:55 -0000 https://status.pharmetika.com/incident/542941#7841061dc9283e165501c277febda4e947b4bc74e3d64a97e40185712ee69768 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/542941 Thu, 10 Apr 2025 11:03:04 -0000 https://status.pharmetika.com/incident/542941#3834879d6719f6363a7a355dd6fbe11934ea309a8260af5e688b6910ac72c3a3 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/542941 Thu, 10 Apr 2025 06:30:40 -0000 https://status.pharmetika.com/incident/542941#108f526ea7abc0d32386392d5fefff029ef4cf50f800a9f932d78cc49430184d Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/542941 Thu, 10 Apr 2025 06:20:48 -0000 https://status.pharmetika.com/incident/542941#68fbbd86fe42d65213b438efa0bc85160687b750144186738cb4394f1122bdee Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/542941 Thu, 10 Apr 2025 06:06:57 -0000 https://status.pharmetika.com/incident/542941#322d0b83cae8d6e0a2d4fe5c2e3e74fb06d180c6096e2c61ca2c2647f4efb202 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/542941 Thu, 10 Apr 2025 06:02:36 -0000 https://status.pharmetika.com/incident/542941#b537fa9ce66b58df894f7c3a754aa2660d02ff444a74bd76c0c883fc6ed88d3a Pharmetika went down. SMS unavailable https://status.pharmetika.com/incident/542532 Wed, 09 Apr 2025 13:14:00 -0000 https://status.pharmetika.com/incident/542532#c50a66a62b6067788a7103b12e951ea1a28717d3eaf49cbab1b0b7b7e51431e1 Our upstream SMS carrier has resolved the issue. SMS unavailable https://status.pharmetika.com/incident/542532 Wed, 09 Apr 2025 12:38:00 -0000 https://status.pharmetika.com/incident/542532#c5063e24926395dc8af4051e4a2d5bc17e5d00c576b8a3f13c100ae45f539d93 Our carrier is currently investigating a system wide issue. No ETA has been provided at this time. Pharmetika is down https://status.pharmetika.com/incident/521012 Sat, 01 Mar 2025 13:18:04 -0000 https://status.pharmetika.com/incident/521012#15060c7b533dd0b9bb8b32f49e9f3cdbe8fa06cc0bf1fa4fe611794f67674802 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/521012 Sat, 01 Mar 2025 12:20:07 -0000 https://status.pharmetika.com/incident/521012#6aec8ac61855ffe46bfe14d425fb9ad0420e4c35cd24e048b2de682150e12e78 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/508207 Thu, 06 Feb 2025 09:47:56 -0000 https://status.pharmetika.com/incident/508207#9cf42fb7cbecef137f58fa518ef3ea8b501d85f6912290f5beb327788cb39ae1 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/508207 Thu, 06 Feb 2025 09:17:08 -0000 https://status.pharmetika.com/incident/508207#5f8185495d88932816498f0993730acab1f247857d6bb357079223711a967bb9 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/508207 Thu, 06 Feb 2025 09:12:01 -0000 https://status.pharmetika.com/incident/508207#d13fe37d39b3eb4da292e2e0c678a5c0dd0d0517901143da56a1a747bfca8c61 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/508207 Thu, 06 Feb 2025 09:02:04 -0000 https://status.pharmetika.com/incident/508207#dc4d44ec63cd586b7c3829101fd00d633a42b5edd23d22b6c8748508515a601a Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/493400 Thu, 09 Jan 2025 18:20:40 -0000 https://status.pharmetika.com/incident/493400#bedfd638c8a83db83cab3bcc8c8b9c0194f5d9eda72d32d572003a8e852c7cff Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/493400 Thu, 09 Jan 2025 18:19:02 -0000 https://status.pharmetika.com/incident/493400#f0f968afb753368911ffb7b1e7744a0db925e8f0a02e425faf2132d042c2473e Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/486150 Mon, 23 Dec 2024 22:08:16 -0000 https://status.pharmetika.com/incident/486150#e1a1e96dcdc22fc76883a4be391aef079a3082eb52f3f32f17b9df2fb02e5016 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/486150 Mon, 23 Dec 2024 22:04:14 -0000 https://status.pharmetika.com/incident/486150#c12fe9c7b543ce55c7ee06d64490a6ca07fe9df317b61d45fbd2685f482e48c4 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/463554 Mon, 18 Nov 2024 16:35:06 -0000 https://status.pharmetika.com/incident/463554#ede40b3e6124333c291aec21cb40a485669f1a91a3bf8a7d74f68a37706a086b Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/463554 Mon, 18 Nov 2024 16:30:55 -0000 https://status.pharmetika.com/incident/463554#e27b35be899f1c63be1b3eab1e8bd973f43ed68d914eed8678570a9e898772b9 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/463554 Mon, 18 Nov 2024 15:19:53 -0000 https://status.pharmetika.com/incident/463554#9c8640541c0a97137565aafe7d8c949839b3a441ec8b4c9c9061e9b90b821976 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/463554 Mon, 18 Nov 2024 15:15:56 -0000 https://status.pharmetika.com/incident/463554#538f13ef87fdbd2f80dc6360b8804ceac93ed8edac96394d268b5bb8d663cc37 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/461271 Thu, 14 Nov 2024 06:50:46 -0000 https://status.pharmetika.com/incident/461271#790c2a32b4f6eb31841426d4ccd6ae809f37a53cf49e32dcd16fe1246b4e64ea Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/461271 Thu, 14 Nov 2024 06:50:08 -0000 https://status.pharmetika.com/incident/461271#0ce3a45b71d59d85ac3bef3850b973e9173c7f3a3f007883e8cd20d8ebb39d16 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/461271 Thu, 14 Nov 2024 06:27:13 -0000 https://status.pharmetika.com/incident/461271#99dc546814bc4fefe6ee6fd356558efea9f11d0d4a8afc32e8d75eac1293ff00 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/461271 Thu, 14 Nov 2024 06:17:09 -0000 https://status.pharmetika.com/incident/461271#8a71ed6416a470d9d7e358f0a0796eb6a34f8f61ab65e054ae812328a830da7f Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/461271 Thu, 14 Nov 2024 06:15:24 -0000 https://status.pharmetika.com/incident/461271#3a9ceecccd4899720335f27b6d17b8d8cfa42b98451227ca728c89ad70df7587 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/461271 Thu, 14 Nov 2024 06:11:07 -0000 https://status.pharmetika.com/incident/461271#50b906f7c8a13a0353bf40584bb803b31857406350a20d631da128db94a20a85 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/461271 Thu, 14 Nov 2024 06:08:19 -0000 https://status.pharmetika.com/incident/461271#062bea899747373fc1a303aab0d75155c637063a4a838e9a0bb91b114e255912 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/461271 Thu, 14 Nov 2024 06:05:09 -0000 https://status.pharmetika.com/incident/461271#6a931833fb06b24b135007fb100ab93cb4b2835a8f57aa11d36e605edb2abac8 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/457475 Thu, 07 Nov 2024 09:50:59 -0000 https://status.pharmetika.com/incident/457475#15bde9fc7fbc2f5e16e79ceeface2cfdf830da75f4935258de4c1f0344f25a46 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/457475 Thu, 07 Nov 2024 09:44:03 -0000 https://status.pharmetika.com/incident/457475#1fdefb77067beb77ea4eddaf825066fe91bd5fdacc1c5467117549997621f6ba Pharmetika went down. Page errors, blank screen issues https://status.pharmetika.com/incident/457183 Wed, 06 Nov 2024 23:16:00 -0000 https://status.pharmetika.com/incident/457183#17dceb7bf0ac768e1069a9cd778ffc1edf4607d8ddb12e902db86deb5793ec10 We discovered an incorrect version had been deployed accidentally. We have re-deployed the correct version and services have been restored. Page errors, blank screen issues https://status.pharmetika.com/incident/457183 Wed, 06 Nov 2024 22:41:00 -0000 https://status.pharmetika.com/incident/457183#cb42345d216b566469c2045495a19c2fa1aa4d31b03a8864189a735713b6a2f3 We are reviewing this issue now and rolling back an update that was pushed earlier today. Pharmetika is down https://status.pharmetika.com/incident/454090 Thu, 31 Oct 2024 20:35:38 -0000 https://status.pharmetika.com/incident/454090#30f8699dccc5acf14e64fb25f52eb2123c1927a2332467edbe5bbc88cbbee0cc Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/454090 Thu, 31 Oct 2024 20:25:49 -0000 https://status.pharmetika.com/incident/454090#2cc1a91d613278462128f45b8b13ede8dea32480b164828c2da86749ee128163 Pharmetika went down. Faxes - incoming faxes failing https://status.pharmetika.com/incident/451939 Mon, 28 Oct 2024 19:53:00 -0000 https://status.pharmetika.com/incident/451939#40f605604637bbb0d124087182d0e4f1e1090387a1c12f9a8125aee953c66d51 Fax services have been restored. We are asking our carrier for a root cause and will be evaluating mitigation steps. Faxes - incoming faxes failing https://status.pharmetika.com/incident/451939 Mon, 28 Oct 2024 13:06:00 -0000 https://status.pharmetika.com/incident/451939#ef0f81d9cf86d1012d220612a26de742fa777d2814612011f0413b520664a91f Our upstream fax carrier is not delivering faxes to us currently. We have escalated a ticket, but do not yet have an ETA on resolution. The issue started about 6:30am EST. Pharmetika is down https://status.pharmetika.com/incident/445416 Wed, 16 Oct 2024 06:43:19 -0000 https://status.pharmetika.com/incident/445416#94f3785570b4b5707de8650fa66faa3b864c8c1eb614d97080e7468b9022accb Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/445416 Wed, 16 Oct 2024 06:39:14 -0000 https://status.pharmetika.com/incident/445416#58011dce170b1a9c46c50bab142c1e6b4485079fe50621d48d0aeaad0d634b09 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/444025 Mon, 14 Oct 2024 02:49:00 -0000 https://status.pharmetika.com/incident/444025#9bf6d329da689f33bb70e25bb1ca0b7b8c7e7cc607671b09e7aa6bd1eb83415e Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/444025 Mon, 14 Oct 2024 01:47:52 -0000 https://status.pharmetika.com/incident/444025#7aa1365d30fedddcc5610532c1ea8037a0acff6602b7b8398f2a8f04a49e0d13 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/443961 Sun, 13 Oct 2024 21:58:13 -0000 https://status.pharmetika.com/incident/443961#ce508f319d69d99c87fd162d4bf162b42767a47af9f856b5ec166d15d074f009 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/443961 Sun, 13 Oct 2024 21:38:45 -0000 https://status.pharmetika.com/incident/443961#f435005506a69bf359d86b8c50c80ca3ba1519e389a319dfc2c3d45fbb9eacd5 Pharmetika went down. Pharmetika is down https://status.pharmetika.com/incident/441352 Tue, 08 Oct 2024 17:28:38 -0000 https://status.pharmetika.com/incident/441352#0e6cfc561de614865417c4fe6dfe7566b810103149023e50f12de851f80ea654 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/441352 Tue, 08 Oct 2024 17:24:40 -0000 https://status.pharmetika.com/incident/441352#f008a4ed291e9b4ad28b6bdfaad1e7b7ba6aad265a08e225489a41d8bb2ad618 Pharmetika went down. uploading files feature temporary have issues due service provider outage https://status.pharmetika.com/incident/440805 Mon, 07 Oct 2024 19:59:00 -0000 https://status.pharmetika.com/incident/440805#fc3fb19d82b319db7cc114a718411da75c7190815b930c6ff83d26390c8fd158 The uploading files feature is temporarily unavailable due to an outage at our service provider, AWS. We apologize for the inconvenience and will provide an update as soon as the issue is resolved. Some services are down https://status.pharmetika.com/incident/431893 Thu, 19 Sep 2024 20:15:00 -0000 https://status.pharmetika.com/incident/431893#7d48ca229e226cb7c3c74e278e315a921a3b3d797d8795a4a71fa1d33e7a23c2 Services have been restored after a 5 minute database outage Some services are down https://status.pharmetika.com/incident/429623 Sun, 15 Sep 2024 23:35:00 -0000 https://status.pharmetika.com/incident/429623#182abce86a127b0d61b45005861e8f087be07b8c9019a60694e39393a4514669 Services are coming back online after a 10 minute outage. We are investigating the root cause Some services are down https://status.pharmetika.com/incident/429623 Sun, 15 Sep 2024 23:24:19 -0000 https://status.pharmetika.com/incident/429623#ea380a8c33c277801a04d1b48263cc2911d1cdaecad2c44adca6082fa1b22b71 Pharmetika went down. Degraded performance https://status.pharmetika.com/incident/428501 Fri, 13 Sep 2024 04:38:00 -0000 https://status.pharmetika.com/incident/428501#c34e591c1e9be5834f0825e9b6fcee52f318cd2e11a2a2490b1ea9e4ae52c096 2 of our nodes are currently experiencing issues. For development/sandbox systems: there may be 30 minutes of downtime while we repair these nodes. Production systems are unaffected by this issue. Poor performance/issues saving https://status.pharmetika.com/incident/428222 Wed, 11 Sep 2024 16:59:00 -0000 https://status.pharmetika.com/incident/428222#86be1febd0fee7d9913aef79ca29c4973d32524dc7f5fc548c0e4f9c64b4de5c Database issues are causing slow performance and users are having trouble saving some data. The issue is intermittent. We have opened an escalated ticket and continue to monitor this Pharmetika is down https://status.pharmetika.com/incident/424593 Fri, 06 Sep 2024 22:16:00 -0000 https://status.pharmetika.com/incident/424593#941285329b3922c81b9ea01df21690827ac2913ccdaf695a635d99b6d0dffbd9 Services are currently degraded. The root cause has been identified and we plan to update our cluster configuration at 8:30PM EST/5:30PM PST. Pharmetika is down https://status.pharmetika.com/incident/424593 Fri, 06 Sep 2024 21:59:00 -0000 https://status.pharmetika.com/incident/424593#e969c3d5693c9b35dd895bbf7e25913e2976bbf681a49e609bf18e101c5cef90 The issue has been resolved. Pharmetika is down https://status.pharmetika.com/incident/424593 Fri, 06 Sep 2024 20:34:00 -0000 https://status.pharmetika.com/incident/424593#8379a6d0b9d0e359d5f19808b0b52c060d04018a17fcdbacb1cb7f28cd59506f We have identified an issue connecting to our database. We are currently researching the issue. We expect services to degrade until the issue is resolved. Pharmetika is down https://status.pharmetika.com/incident/424593 Thu, 05 Sep 2024 09:53:58 -0000 https://status.pharmetika.com/incident/424593#579b6b6b16c2751e2cbc6528a8ec07fe2ff704df170e1172a5a60c5d6c67a6b8 Pharmetika recovered. Pharmetika is down https://status.pharmetika.com/incident/424593 Thu, 05 Sep 2024 09:44:02 -0000 https://status.pharmetika.com/incident/424593#ae21f1bccbc783e8df7370d37759e21e1e9f6ccddd7d613ae267a54e2aa13b5e Pharmetika went down.